Supplements Manager – Part-time or Full-time

Exciting news! We’re on the lookout for a friendly, motivated leader to join our team as the Supplements Manager at our Lake Cowichan store! If you’re passionate about nutrition and ready to dive into all aspects of running our department – from keeping things profitable to controlling expenses, buying, merchandising, and taking on special projects – then you might just be the perfect fit!

What we need from you:

• Passion: You love helping people take care of their bodies, develop great nutrition habits and live better lives.
• Experience: Have you spent 2-3 years in a natural health retail environment? Awesome! That experience will definitely come in handy.
• Education: If you’ve studied fields related to natural health, like Natural Health, Nutrition, Sports Nutrition, Naturopathy, or Homeopathy, that’s a big plus!
• Knowledge: You’re all about natural health products, and you’ve got some serious computer skills to boot.
• Leadership Skills: Got a knack for leading, coaching, and managing people? Perfect! Those skills are key.
• Time Management: Juggling tasks and managing time like a pro? That’s what we’re looking for!
• Interpersonal Skills: You’re a people person! You love delivering outstanding customer service, creating loyal customers and managing a small, dedicated team.
• Flexibility: Ready to roll up your sleeves and pitch in, even on evenings and weekends? That flexibility is super important to us.

What will you do?

• Training and Team Communication: You’ll be in charge of training our awesome nutrition department team, organizing their tasks, and creating schedules. Keeping those communication lines open is key to making our department thrive!
• Ordering and Pricing: Stick to our ordering and pricing policies to make sure our products are priced just right and always in demand.
• Merchandising: Get creative with our department displays to make sure they catch the eye and entice customers.
• Cleanliness and Safety: Keeping things spick and span is a top priority! Follow department policies to maintain a safe and healthy environment for everyone.
• Invoice Check: Double-check all product invoices to catch any shortages or billing hiccups.
• Inventory Management: If you spot ways to improve our inventory or pricing, speak up! And don’t hesitate to stock up on supplies when needed.
• Continuous Teaching: Keep the team on their toes by continually teaching them the best ways to do their jobs.
• Scheduling and Budgeting: Plan out our sales and work hours to keep things running smoothly, and stick to the budget like a pro.
• Financial Management: Keep an eye on those important figures like gross profit and supply costs, making sure we’re meeting store standards.
• Customer Service: Encourage a friendly, helpful attitude among our nutrition staff to make sure every customer feels welcome and well taken care of.
• Ordering and Display: Make sure all ordering, receiving, and displaying of merchandise follows store policy to a T.
• Rotation and Cleanliness: Always keep things fresh by properly rotating our merchandise, and never compromise on cleanliness and sanitation.