Evening Front End Supervisor

Are you a social, enthusiastic and motivated individual looking to showcase their passion for delivering outstanding customer service, with a “get the job done” attitude and A+ leadership skills? If so, then this may be the perfect job opportunity for you! Our Lake Cowichan location is looking to welcome an Evening Front End Supervisor to our team!

Schedule Requirements:

• Ability to work a evening and closing shifts and weekends

What we need from you:

• A desire to provide outstanding customer service to our loyal customers
• The ability to strike up a conversation and communicate with anyone
• A heightened attention to detail and the ability to work effectively under pressure
• A high level of motivation and a proactive attitude
• A willingness to learn and openness to coaching and feedback
• The ability to comply with established department procedures and safe work practices

Some of what you will do:

• Supervise front-end team members and ensure that all duties and responsibilities are performed
• Provide exemplary customer service to both our internal and external customers
• Handle all customer feedback in a positive and professional manner
• Scan goods and ensure pricing is correct
• Process customer’s grocery orders efficiently and accurately
• Follow all cash handling procedures
• Learn product codes and differentiate between products
• Issue receipts, refunds, and credits
• Maintain a safe, clean and orderly checkout area
• Perform other duties as required

Experience and Education:

• A minimum of 1 year leadership experience or 2 years of grocery/retail experience
• Previous cash handling experience would be considered an asset